Shipping Policy
Last Updated: July 17, 2025
Mountaintop Apparel partners with Printify, a third-party fulfillment service, to produce and ship all orders. This policy outlines our shipping practices, delivery timelines, and your rights as a customer.
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We currently ship to all 50 U.S. states and U.S. territories. International shipping is not available at this time.
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Orders are processed within 2–5 business days (excluding weekends/holidays).
Delays may occur due to high demand, customization requirements, or unforeseen circumstances (e.g., supply chain disruptions).
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All orders include free standard shipping via Printify’s network (USPS, UPS, or DHL).
Expedited shipping is not currently offered.
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Once shipped, delivery typically takes:
3–7 business days for contiguous U.S. states.
7–14 business days for Alaska, Hawaii, and U.S. territories.
You will receive a tracking number via email once your order ships.
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Track your order using the link provided in your shipping confirmation email.
If tracking shows "Delivered" but you haven’t received your package, contact your local postal carrier first, then email us at mountaintopapparelllc@gmail.com.
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Lost/Damaged Packages: Printify insures all shipments. If your order is lost or arrives damaged, contact us within 14 days of delivery for a replacement or refund.
Incorrect Addresses: Ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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See our Return Policy for details.
Refund Eligibility: Refunds are issued to the original payment method within 5–10 business days after we receive the returned item.
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Under Nevada Revised Statutes (NRS) and U.S. FTC regulations, we disclose:
Shipping costs are included in the product’s listed price (24% margin model).
No hidden fees; taxes (if applicable) are calculated at checkout.
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For shipping questions or issues:
Mountaintop Apparel
Las Vegas, NV
mountaintopapparelllc@gmail.com
702-556-1901
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This policy reflects our current practices but may be updated due to carrier changes or legal requirements. For Nevada-specific consumer rights, visit the Nevada Attorney General’s Office.